SETTINGS

Learn about settings in Account Administration and in UNITY. From setting up notifications to auto assignment our articles will provide the details.

• Can I set Service Level Agreement thresholds for work orders?
• What is the Query Toolbar?
• How do I create a Find or Report?
• How do I access a Saved Query in UNITY?
• How to use Advanced Options in Query Building?
• How do I setup Text Notifications?
• What are Advanced Options in Notifications?
• Can I create Notification Templates?
• How do I configure my carrier for text notifications?
• How do I create or edit an employee?
• What information can I add to my assigned locations in FacilityONE?