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Single-Assign vs. Multi-Assign Work Orders

Our work order system gives you flexibility in how you assign tasks to your team. You can choose between Single-Assign or Multi-Assign, depending on your workflow needs.

What is a Single-Assign Work Order?

A Single-Assign Work Order is assigned to one employee at a time.

Best For:

  • Tasks that can be fully handled by one person
  • Clear ownership and accountability for a single assignee
  • Work that doesn’t require team collaboration

Benefits:

  • Easy to track who is responsible
  • Simplifies communication and reporting
  • Ideal for smaller or individual tasks

What is a Multi-Assign Work Order?

A Multi-Assign Work Order allows you to assign multiple employees to the same work order.

Best For:

  • Jobs that require teamwork or multiple skill sets
  • Large or complex tasks that need several people
  • Projects where workload must be shared

Benefits:

  • Everyone involved can update status, add notes, and log time
  • Improves collaboration on larger jobs
  • Reduces the need to create duplicate work orders for the same task

Key Differences

Feature Single-Assign Multi-Assign
Number of Assignees 1 Multiple
Best For Individual Tasks Team-based or complex tasks
Accountability One clear owner Shared responsibility
Reporting Simple, per-employee Simple, team-based

How to Choose?

Use Single-Assign when you want one clear owner for the task.
Use Multi-Assign when collaboration is required or when multiple people will work on the same job.